Some Frequent Q & A
What is Radvy support program ?
Radvy supportw is a support and repairing service for PC X, X Pro and Book X .
Every machine sold comes with a free year of full support
Does PC X, X Pro and Book X support Mac OS X system updates ?
Yes, as mentioned before every machines comes with a year of software and hardware support.
Mac OS X system updates are part of the software support.
What if i want to extend the support period ?
Support period can be extended by buying a support package during/at the end of the support plan.
What's your Tech support looks like ?
We work hard to provide the best support we can.
You can download our Support Application that matches your current OS X version .
This will help you fix almost any issue with your machine also it helps you get the machine working after every update .
Hardware parts like Motherboard, RAM, CPU and Graphics Card comes with a year of warranty .
In case of a hardware failure with one of the mentioned parts, we should be able to replace them for you from the manfucture .
Does any of your Desktop machines (PC X, X Pro) comes with a screen ?
No, our desktops are just the computers you bring the screen.
Can i contact you if i have a problem ?
Of course, Even if you don't we love hearing from our customers.
Whether it's a review, complain or advice We love chatting .
You can contact us here.
Having more questions, Ask us